{"id":254,"date":"2020-07-07T09:09:01","date_gmt":"2020-07-07T01:09:01","guid":{"rendered":"https:\/\/bappelitbangda.hulusungaiselatankab.go.id\/?p=254"},"modified":"2021-06-07T09:28:35","modified_gmt":"2021-06-07T01:28:35","slug":"indeks-kepuasan-masyarakat-semester-i-tahun-2020","status":"publish","type":"post","link":"https:\/\/bappelitbangda.hulusungaiselatankab.go.id\/?p=254","title":{"rendered":"Indeks Kepuasan Masyarakat Semester I Tahun 2020"},"content":{"rendered":"

 <\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Keterangan\u00a0 :<\/strong><\/td>\n<\/td>\n<\/td>\n<\/td>\nNo.<\/strong><\/td>\nUnsur Pelayanan<\/strong><\/td>\nRata-rata<\/strong><\/td>\n<\/tr>\n
– U1 s.d. U14<\/td>\n=\u00a0 Unsur-Unsur pelayanan<\/td>\nU1<\/td>\nKesesuaian Persyaratan<\/td>\n3.250<\/td>\n<\/tr>\n
– NRR<\/td>\n=\u00a0 Nilai rata-rata<\/td>\n<\/td>\nU2<\/td>\nProsedur Pelayanan<\/td>\n3.330<\/td>\n<\/tr>\n
– IKM<\/td>\n=\u00a0 Indeks Kepuasan Masyarakat<\/td>\nU3<\/td>\nKecepatan Pelayanan<\/td>\n3.200<\/td>\n<\/tr>\n
– *)<\/td>\n<\/td>\n=\u00a0 Jumlah NRR IKM tertimbang<\/td>\nU4<\/td>\nKesesuaian\/ Kewajaran Biaya<\/td>\n3.850<\/td>\n<\/tr>\n
-**)<\/td>\n<\/td>\n=\u00a0 Jumlah NRR Tertimbang x 25<\/td>\nU5<\/td>\nKesesuaian Pelayanan<\/td>\n3.220<\/td>\n<\/tr>\n
NRR Per Unsur<\/td>\n=\u00a0 Jumlah nilai per unsur dibagi<\/td>\nU6<\/td>\nKompetensi Petugas<\/td>\n3.270<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n\u00a0\u00a0\u00a0 Jumlah kuesioner yang terisi<\/td>\nU7<\/td>\nPerilaku Petugas Pelayanan<\/td>\n3.290<\/td>\n<\/tr>\n
NRR tertimbang<\/td>\n=\u00a0 NRR per unsur x 0,111<\/td>\nU8<\/td>\nPenanganan Pengaduan<\/td>\n3.710<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\nU9<\/td>\nKualitas Sarana dan Prasarana<\/td>\n3.690<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
IKM UNIT PELAYANAN :<\/strong><\/td>\n85,500<\/strong><\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/td>\n<\/td>\nMutu Pelayanan :<\/strong><\/td>\nBaik<\/strong><\/td>\n\u00a0<\/strong><\/td>\n<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Mutu Pelayanan :<\/strong><\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
A<\/strong> (Sangat Baik)<\/td>\n<\/td>\n: 88,31 – 100,00<\/td>\nC<\/strong> (Kurang Baik)<\/td>\n<\/td>\n: 65,00 – 76,60<\/td>\n<\/tr>\n
B<\/strong> (Baik)<\/td>\n<\/td>\n: 76,61 – 88,30<\/td>\nD<\/strong> (Tidak Baik)<\/td>\n<\/td>\n: 25,00 – 64,99<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

  Keterangan\u00a0 : No. Unsur Pelayanan Rata-rata – U1 s.d. U14 =\u00a0 Unsur-Unsur pelayanan U1 Kesesuaian Persyaratan 3.250 – NRR =\u00a0 Nilai rata-rata U2 Prosedur Pelayanan...<\/p>\n","protected":false},"author":1,"featured_media":155,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-254","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-berita"],"_links":{"self":[{"href":"https:\/\/bappelitbangda.hulusungaiselatankab.go.id\/index.php?rest_route=\/wp\/v2\/posts\/254","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bappelitbangda.hulusungaiselatankab.go.id\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bappelitbangda.hulusungaiselatankab.go.id\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bappelitbangda.hulusungaiselatankab.go.id\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bappelitbangda.hulusungaiselatankab.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=254"}],"version-history":[{"count":3,"href":"https:\/\/bappelitbangda.hulusungaiselatankab.go.id\/index.php?rest_route=\/wp\/v2\/posts\/254\/revisions"}],"predecessor-version":[{"id":263,"href":"https:\/\/bappelitbangda.hulusungaiselatankab.go.id\/index.php?rest_route=\/wp\/v2\/posts\/254\/revisions\/263"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bappelitbangda.hulusungaiselatankab.go.id\/index.php?rest_route=\/wp\/v2\/media\/155"}],"wp:attachment":[{"href":"https:\/\/bappelitbangda.hulusungaiselatankab.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=254"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bappelitbangda.hulusungaiselatankab.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=254"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bappelitbangda.hulusungaiselatankab.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}